Consultancy & Corporate Branding Design

Frequently Asked Questions

We understand that corporate branding can be difficult. That is why we want to help out as much as possible. Read below at some of our frequently asked questions. Alternatively please contact us to ask your question.

Need to report an issue?

If you require assistance after your project has been launched or have found a glitch with your system, then please contact us using our support portal. This is the best way to communicate with us.

Resolving Your Issue

After an issue has been brought to our attention we will aim to resolve the issue for you. Depending on the type of issue and the type of solution that is required, the time to resolve would be between 12-24 hours. Our support system is always available to cater for any issues you may have.

With over 18 years of branding experience within the industry and we have learned what makes a website successful, what designs appeal to users and much more. Our quality and fast turn around, along with our client portfolio will assure you we are the best solution for your website project.

We have seen that companies and organisations that take on a new rebrand are more likely to leave a fresh imprint on current and new customers making way for a new brand image that truly reflects your company.

If you would like to us to carry out your branding requirements then please contact us. We will arrange a meeting that is convenient for you to learn about your business, target audience and website requirements. We will then provide a competitive quotation and outlining the project stages. Once you are happy with our proposal, the development can begin.

A website can reach thousands if not millions of people. It is an essential to any business in today’s world. Your website will be like a shop open for 24 hours a day, 7 days a week, 365 days a year. Customers are able to see your services, buy your products and are able to contact you. Your website empowers your marketing strategies allowing you to steam ahead and reach more people and increase your target audience.

There is no flat line cost across all our website or branding services. Each website quotation is tailored to what you require and how many hours it will take to develop. This also applies to any artwork that we produce for your project.

We aim we aim to complete withing 4 weeks, depending on the requirements and scope of your website or branding project.

There are no hidden costs. We will always go ahead with the fixed price from the quotation. Unless there are extras that you require that is outside of our scope then these will be added on. Each tax year we will send out a letter informing you of your next domain & hosting renewal date and costings.

Projects less than £500 will require the amount in full before we begin the project.

Projects over £500-£1200 will require 50% deposit before the project starts. The remaining balance is paid upon job completion.

Projects over £1200 will require a payment schedule depending on the stages of the project.

If you run a small business then we are happy to assist you with any branding requirements that you need to launch your business.

If you are a large organisation and would like to have any of our branding services then too we would be happy to assist and provide our services.

All our websites are SEO ready. We will ensure that your website will have the keywords required. We will ensure that all pages are optimised for the keywords you want to promote. We register your website with Google Analytics and other Search Engines so people can find you on Google, Bing, Yahoo and many others.

There is no guarantee that you will get to page 1 straight away, but we can provide Google Adwords service to assist your listing.

We can carry out modifications and update content for you free for the first year. There will be a support charge depending on the volume of changes required after the first year which will be set out in your yearly letter from us. We do encourage our customers to get antiquated with their website and login to make text based changes.

Yes we do, we provide our own domain and hosting services which allows us that extra freedom with setting up emails and website platforms.

Pre-Sales Question?

If you are thinking of starting a new project and are not sure what angle to take it from, then please contact us. We would love to hear from you if you have any queries in regarding to your branding project and will do our best to provide you with the best possible solution

Found A Glitch?

Sometimes computers and technology have a mind of their own. Sometimes a system that auto updates can break a line of code causing images or text to not display correctly. Although we thoroughly check all links and codes before deployment, if you have found a glitch and need us to fix something then please contact our support team who will assist and solve your issue.

Visit Support Portal

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