Consultancy & Corporate Branding Design

Need An Answer?

We understand that corporate branding can be difficult. That is why we want to help out as much as possible. Read below at some of our frequently asked questions. Alternatively please contact us to ask your question.

Need to report an issue?

If you require technical assistance regarding your website or branding project, please 1) visit your account page and log in. 2) Click on support tickets and raise a new one. This is the best way to contact our support team.

Resolving Your Issue

First of all please don’t panic. We will aim to resolve any technical issue that you may have. Depending on the type of issue and the type of solution that is required, we estimate the time to resolve such issues would be between 12-24 hours.

With over 20 years of branding experience within the industry and we have learned what makes a website successful, the types of designs that appeal to users and much more. Our finely tuned end results are a premium quality to be desired for. Our client portfolio speaks volume at how we have assisted various industries in a wide range of services.

We have seen that companies and organisations that take on a new rebrand are more likely to leave a fresh imprint on current and new customers.

If you would like to us to carry out your branding requirements then please contact us. We will arrange a meeting that is convenient for you to learn about your business, target audience and website and branding requirements. We will then provide a competitive quotation and outlining the project stages. Once you are happy with our proposal, the development can begin.

A website can reach thousands if not millions of people. It is an essential to any business in today’s world. Your website will be like a shop open for 24 hours a day, 7 days a week, 365 days a year. Customers are able to see your services, buy your products and are able to contact you. Your website empowers your marketing strategies allowing you to steam ahead and reach more people and increase your target audience.

There is no flat line cost across all our website or branding services. Each website quotation is tailored to what you require and how many hours it will take to develop. This also applies to any artwork that we produce for your project.

We aim we aim to complete withing 4 weeks, depending on the requirements and scope of your website or branding project.

There are no hidden costs. We will always go ahead with the fixed price from the quotation. Unless there are extras that you require that is outside of our scope then these will be added on. Each start of the year/and tax year we will send out a letter informing you of your next domain & hosting renewal date and costings.

Projects less than £500 will require the amount in full before we begin the project.

Projects over £500-£1200 will require 50% deposit before the project starts. The remaining balance is paid upon job completion.

Projects over £1200 will require a payment schedule depending on the stages of the project.

Unless specified within your Contract or Project Agreement, our general invoices are to be paid within 14 days. We do allow a 30 days for larger projects.

Invoices that do not get paid within the date set on the invoice will be sent a “Late Demand Letter”. Depending on the circumstances, if payment is not received then we will take legal action.

If you run a small business then we are happy to assist you with any branding requirements that you need to launch your business.

If you are a large organisation and would like to have any of our branding services then too we would be happy to assist and provide our services.

All our websites are SEO ready. We will ensure that your website will have the keywords required. We will ensure that all pages are optimised for the keywords you want to promote. We register your website with Google Analytics and other Search Engines so people can find you on Google, Bing, Yahoo and many others.

There is no guarantee that you will get to page 1 straight away, but we do aim to get you as close as possible. We also provide a Google Adwords service to assist your listing.

We can carry out modifications and update content for you free for the first year. There will be a support charge depending on the volume of changes required after the first year which will be set out in your yearly letter from us. We do encourage our customers to get acquainted with their website to make text based changes.

Yes we do, we provide our own domain and hosting services which allows us that extra freedom with setting up emails and website platforms.

Pre-Sales Question?

If you are thinking of starting a new project and are not sure how to start, then please contact us. Together we can draw a roadmap regarding to your branding project and will do all we can to achieve your goals.

Found A Glitch?

Although we thoroughly check all links and codes before deployment, if you have found a glitch and need us to fix something then please contact our support team who will assist and solve your issue. To do so, please login to your account and fill out a support ticket.

Visit Support Portal